Terms of service

Company Information

Qavexiru™

Company Name Hangzhou Tongfan Freight Co., Ltd.
Company Address Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China
Phone +86 185 5811 2093
Email service@qavexiru.com
Legal Representative Wang Fen
Unified Social Credit Code 91330102MAKBJMYR4Y
Business Hours 8:00 AM – 10:00 PM

Terms of Service

Clear Terms for a Thoughtful Shopping Experience

Welcome to Qavexiru™. These Terms of Service explain the conditions that apply when you browse our website, interact with our content, place an order or use any service made available through our store.

Throughout these Terms, “Qavexiru™”, “we”, “us” and “our” refer to Hangzhou Tongfan Freight Co., Ltd., while “you” and “your” refer to the customer, visitor or user of our Services.

By accessing or using the Services, you acknowledge that you have read and accepted these Terms together with any related policies that apply to your purchase.

Section 01

Access & Use of Our Store

You may use the Qavexiru™ website only for lawful personal purposes and in accordance with these Terms.

Where local law requires you to have reached a minimum legal age to enter into online purchases, you confirm that you satisfy that requirement or are acting with the appropriate permission.

Information provided when creating an account or placing an order, including contact, billing and delivery information, must be accurate, current and complete.

You are responsible for maintaining the confidentiality of any account credentials and for activity carried out through your account.

Section 02

Product Information

We aim to present Qavexiru™ products as accurately and clearly as possible.

Product Appearance Colors, fabric texture, surface appearance and proportions may appear slightly different depending on lighting, photography, display settings and the device you use.
Design Updates Product specifications, materials, packaging or small design details may occasionally be updated where those changes do not materially alter the intended product.
Availability We may modify, limit, suspend or discontinue products, configurations or finishes at any time.
Section 03

Orders & Acceptance

Submitting an order represents your request to purchase the products listed in your checkout.

Receipt of an automated order message does not necessarily mean that the order has been finally accepted for fulfillment.

Qavexiru™ may refuse, limit or cancel an order where reasonably necessary, including cases involving suspected fraud, pricing errors, stock limitations, incorrect product information or payment issues.

Where an order is changed or cancelled by us after payment has been processed, we will handle any applicable refund in accordance with our payment and refund procedures.

Section 04

Personal Purchases

Products sold through the Qavexiru™ consumer store are intended primarily for personal and household use.

Unless separately agreed in writing, purchases may not be made for unauthorized commercial resale, redistribution or export in violation of applicable laws.

Section 05

Prices, Promotions & Billing

Product prices, discounts and promotional offers may change from time to time without advance notice.

The price applicable to your purchase will generally be the price shown during checkout when the order is submitted.

Unless expressly included, product prices may exclude shipping, local taxes, customs duties, import charges or other destination- specific fees.

Promotions may be subject to additional campaign-specific conditions, limits, dates or eligibility requirements.

Section 06

Payment Information

You agree to provide complete and accurate payment and billing information when submitting a purchase.

By using a particular payment method, you confirm that you are authorized to use that method and that the information supplied is valid.

Payment availability, authorization and processing may depend on third-party financial institutions or payment providers.

Section 07

Shipping & Delivery

Delivery estimates shown by Qavexiru™ are provided for guidance and are not guaranteed arrival dates.

Transit may be affected by carrier operations, customs procedures, public holidays, severe weather, regional transportation conditions or other events outside our reasonable control.

Additional shipping terms are described in our Shipping Policy.

Section 08

Returns & Refunds

Eligible returns, damaged-item claims, exchanges and refunds are handled according to the Qavexiru™ Return & Refund Policy.

Customers should obtain return authorization before sending products back, as the correct return destination may vary depending on the order.

Section 09

Intellectual Property

Website content associated with Qavexiru™, including product photography, graphics, written content, visual layouts, product concepts, logos and other brand materials, may be protected by applicable intellectual property laws.

Except where expressly allowed, you may not copy, reproduce, republish, distribute, commercially exploit, modify or create derivative works from protected store content without prior permission from the applicable rights holder.

Qavexiru™ branding may not be used in a way that falsely suggests sponsorship, authorization, affiliation or endorsement.

Section 10

Third-Party Services & Tools

Certain parts of the store may rely on third-party technology, checkout systems, logistics services, analytics providers or other external platforms.

Those third-party services may operate under their own terms, conditions and privacy practices.

Qavexiru™ does not control every feature, policy or availability decision made independently by those providers.

Section 11

External Websites

Our Services may occasionally reference or display content from third-party websites or services.

Accessing a third-party website means you are leaving the environment controlled by Qavexiru™, and your use of that external service may be governed by separate terms.

Questions regarding a third-party product or service should generally be directed to the provider responsible for it.

Section 12

Store Technology

The Qavexiru™ online storefront may use Shopify technology to provide ecommerce functionality, checkout infrastructure and related online services.

Purchases made from Qavexiru™ remain transactions between the customer and Hangzhou Tongfan Freight Co., Ltd., unless a separate third-party service expressly states otherwise.

Section 13

Privacy & Personal Information

Personal information provided through the store is handled according to our Privacy Policy and any applicable data-protection requirements.

Some information may also be processed by service providers that help operate our ecommerce, payment, fulfillment or customer-service systems.

Section 14

Reviews, Suggestions & Feedback

You may choose to submit reviews, comments, suggestions, ideas, photographs or other feedback concerning Qavexiru™ products or Services.

You are responsible for ensuring that submitted content is accurate, lawful and does not infringe the rights of another person.

Where permitted by law, submitting such content may grant us permission to use it for reasonable business purposes including service improvement, customer communication and promotion.

Section 15

Errors & Corrections

From time to time, website information may contain typographical, technical or administrative errors involving pricing, descriptions, availability, promotions, shipping or other store information.

We reserve the right to correct inaccurate information and, where reasonably necessary, update or cancel an affected order.

Section 16

Prohibited Uses

Unlawful Activity You may not use the Services in connection with unlawful, fraudulent, harmful or malicious activity.
Security Interference You may not introduce malicious code, interfere with security, attempt unauthorized access or intentionally disrupt the website.
Unauthorized Data Collection You may not unlawfully collect, scrape, harvest or misuse personal information belonging to other users.
Misrepresentation You may not impersonate another person, submit deliberately misleading information or falsely represent your relationship with Qavexiru™.
Section 17

Suspension or Termination

We may restrict or terminate access to parts of the Services where reasonably necessary, including where these Terms have been materially violated, security is threatened or unlawful conduct is suspected.

Obligations that by their nature should continue after termination may remain effective, including provisions regarding intellectual property, liability and payment obligations.

Section 18

General Disclaimer

To the extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not guarantee that every function will always be uninterrupted, error-free or available at all times.

Product suitability can also depend on individual preferences, bedroom setup, mattress dimensions, existing bedding and other circumstances outside our control.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection law.

Section 19

Limitation of Liability

To the fullest extent permitted by applicable law, Qavexiru™ and its service providers will not be responsible for indirect, incidental, special or consequential losses arising from use of the Services where such liability may lawfully be limited.

Nothing in these Terms is intended to limit liability where doing so would be prohibited by applicable law.

Section 20

Responsibility for Misuse

Where permitted by law, you may be responsible for losses or claims resulting from your unlawful misuse of the Services, violation of these Terms or infringement of another party's rights.

Section 21

Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision may be limited or removed to the minimum extent necessary while the remaining provisions continue in effect.

Section 22

Waiver & Entire Agreement

A failure by Qavexiru™ to enforce a particular provision on one occasion does not automatically waive the right to enforce it later.

These Terms, together with policies expressly incorporated into them, form the general agreement governing your use of the Services.

Section 23

Transfer of Rights

You may not transfer your obligations under these Terms where such transfer would prejudice our rights or the rights of another party without appropriate authorization.

Qavexiru™ may transfer certain rights or obligations as part of a lawful business restructuring, service arrangement or similar commercial transaction, subject to applicable law.

Section 24

Governing Law

These Terms are governed by laws applicable to Hangzhou Tongfan Freight Co., Ltd. and the relevant transaction, subject to any mandatory consumer-protection rights that apply in the customer's place of residence.

Nothing in this section is intended to remove rights that cannot lawfully be waived or restricted.

Section 25

Section Headings

Headings are included to make these Terms easier to read and do not independently change the meaning of the provisions beneath them.

Section 26

Changes to These Terms

We may revise these Terms when our Services, policies, legal requirements or business operations change.

Updated Terms will be published through the appropriate store page, and material changes will be communicated where applicable law requires notice.

Continued use of the Services after updated Terms become effective may constitute acceptance of the revised Terms where permitted by law.

Section 27

Questions About These Terms

If you have a question regarding these Terms of Service or a Qavexiru™ order, you may contact us using the information below.

Email service@qavexiru.com
Phone +86 185 5811 2093
Business Hours 8:00 AM – 10:00 PM

Qavexiru™

Clear Terms. Considered Experiences.

We believe a thoughtful shopping experience includes not only well-designed products, but also clear expectations about orders, payments, delivery, privacy and the use of our Services.

Qavexiru™

Hangzhou Tongfan Freight Co., Ltd.

Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China

Phone: +86 185 5811 2093

Email: service@qavexiru.com

Business Hours: 8:00 AM – 10:00 PM

Unified Social Credit Code: 91330102MAKBJMYR4Y

Legal Representative: Wang Fen