Contact Us

Company Information

Qavexiru™

Company Name Hangzhou Tongfan Freight Co., Ltd.
Company Address Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China
Phone +86 185 5811 2093
Email service@qavexiru.com
Legal Representative Wang Fen
Unified Social Credit Code 91330102MAKBJMYR4Y
Business Hours 8:00 AM – 10:00 PM

Contact Qavexiru™

Here When You Need Us

A thoughtful bedroom experience should continue beyond the product itself. If you have a question about your order, need help understanding a product, or would simply like to speak with our team, we are here to assist.

Our support team aims to keep communication clear, considerate and straightforward, so getting help feels as uncomplicated as the products we create.

Ways to Reach Us

Simple, Direct Support

Phone

For general product, order and customer service inquiries.

+86 185 5811 2093

Email

Send us your question at any time and our team will review it during our regular service hours.

service@qavexiru.com

Business Address

Hangzhou Tongfan Freight Co., Ltd.

Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China

Customer Support Hours

Our team is available daily during the following hours:

8:00 AM – 10:00 PM

How We Can Help

Support for the Details That Matter

Whether you are choosing a Qavexiru™ product or already have one on the way, our team can help with the practical details surrounding your order and product experience.

Order Questions Questions about an existing order, order details or general order-related assistance.
Product Information Help understanding product features, configurations, dimensions, materials or intended everyday use.
Setup & Care Guidance General guidance on arranging, positioning or caring for your Qavexiru™ sleep-environment products.
General Customer Support If you are unsure where your question belongs, simply contact us with the details and our team will review your message.

Already Placed an Order?

A Small Detail Helps Us Assist You Faster

If your message relates to an existing purchase, please include your order number and the email address used when placing the order.

This helps our team identify the correct order more efficiently and keeps the support process clearer from the beginning.

Our Support Approach

Clear Answers. Considerate Communication.

We understand that contacting customer support usually means you are looking for a clear answer rather than unnecessary complexity.

Our team reviews customer inquiries during business hours and aims to respond as efficiently as possible while giving each request the attention it requires.

For the clearest communication, please include as much relevant information as possible in your first message.

Qavexiru™

Thoughtful Design Deserves Thoughtful Support.

From the first question to the everyday details after your order arrives, we want every interaction with Qavexiru™ to feel clear, calm and considered. Thank you for welcoming us into your sleep space.

Qavexiru™

Hangzhou Tongfan Freight Co., Ltd.

Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China

Phone: +86 185 5811 2093

Email: service@qavexiru.com

Business Hours: 8:00 AM – 10:00 PM

Unified Social Credit Code: 91330102MAKBJMYR4Y

Legal Representative: Wang Fen