Company Information
Qavexiru™
Privacy Policy
Thoughtful Design. Respectful Data Practices.
Your trust matters to Qavexiru™. This Privacy Policy explains what personal information may be collected when you visit our store, place an order or communicate with us, why that information is used, and the choices that may be available to you.
We believe privacy should be handled with the same care we bring to the products designed for your sleep space: clearly, quietly and without unnecessary complexity.
Last Updated: September 21, 2026
Information We May Collect
The information collected depends on how you interact with Qavexiru™ and which features of the store you use.
Contact Information
This may include your name, email address, telephone number, shipping address and billing address.
Order & Commercial Information
We may process information about products viewed or purchased, order numbers, transaction history, shipping status, returns and customer-service requests.
Payment-Related Information
Payment information needed to complete a transaction may be processed by the payment providers made available through our checkout.
Qavexiru™ does not intentionally maintain complete payment-card credentials in ordinary customer-service records.
Account Information
If account functionality is available and you choose to use it, we may process login-related and account-preference information.
Communications
When you contact customer support, we may retain the content of your message and relevant correspondence needed to respond to your request.
Information Collected When You Browse
Certain technical information may be collected automatically when you interact with our online store.
How We Use Personal Information
Complete Your Order
To process purchases, coordinate payment, prepare products, arrange shipping and provide order-related communications.
Provide Customer Support
To respond to product questions, delivery inquiries, returns, refund requests and other service matters.
Operate & Improve the Store
To understand how customers use our store, maintain functionality, improve navigation and evaluate product or website performance.
Protect Customers & Our Business
To detect suspicious activity, reduce fraud, investigate potential misuse and support platform security.
Marketing Communications
Where permitted and, when required, with your consent, we may send information about Qavexiru™ products, collections, promotions or store updates.
Meet Legal Obligations
We may use or retain information where reasonably necessary to comply with accounting, tax, legal, regulatory or dispute-resolution requirements.
Our Ecommerce Platform
Qavexiru™ uses Shopify technology to support parts of our ecommerce experience.
As part of providing ecommerce services, Shopify may process information relating to store visits, devices, orders, transactions and customer interactions.
Shopify may act as a service provider or processor for merchants in some circumstances and may also process certain information under its own privacy practices.
When Information May Be Disclosed
Operating an international online store requires us to work with service providers that perform specific functions on our behalf.
Ecommerce & Hosting Providers
Providers that help operate, host and maintain our online store.
Payment Providers
Banks, gateways and payment processors involved in authorizing and completing transactions.
Fulfillment & Delivery Partners
Warehouses, fulfillment providers and delivery carriers may receive information needed to prepare and deliver an order.
Customer-Service Providers
Technology providers may help us manage support communications, order inquiries and customer requests.
Analytics & Advertising Providers
Depending on our store configuration, analytics and advertising providers may process cookie identifiers, device information or interaction data to measure store performance or advertising.
Legal & Compliance Disclosures
Information may be disclosed where reasonably necessary to comply with applicable law, legal process, fraud investigation, security requirements or protection of legal rights.
Advertising & Measurement
Depending on the marketing tools enabled on our store, Qavexiru™ may work with digital advertising and measurement services such as Meta, Google or AppLovin.
These services may use cookies, pixels or similar technologies to measure advertising performance, understand interactions or deliver advertising.
The exact technologies active at any given time may change as our advertising setup changes.
Sale or Sharing Under Privacy Laws
Qavexiru™ does not sell customer personal information for monetary payment. However, certain disclosures through advertising cookies or similar technologies may be defined as a “sale” or “sharing” under some privacy laws. Where those laws apply, eligible users may have the right to opt out.
Cookies & Similar Technologies
Cookies are small data files or identifiers that can help a website remember information about a browser, session or interaction.
Cookie controls may be available through the store's privacy interface, consent banner or your browser settings, depending on your region and the technologies in use.
Protecting Personal Information
We use reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.
Sensitive payment information is generally handled through specialized payment-processing systems rather than through ordinary customer-service communications.
No System Is Completely Risk-Free
While we take data protection seriously, no internet transmission, online platform or electronic storage system can be guaranteed to be completely secure in every circumstance.
How Long Information May Be Kept
Personal information is generally retained only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may differ depending on the type of information and may reflect requirements relating to order history, accounting, taxation, chargebacks, fraud prevention, disputes or other legal obligations.
Where information is no longer reasonably required, it may be deleted, anonymized or otherwise handled according to applicable requirements.
International Data Processing
Qavexiru™ operates an international ecommerce store and works with service providers that may operate in different countries.
As a result, personal information may be processed or stored outside the country where you live.
Where applicable law requires safeguards for international transfers, we and our relevant service providers may use appropriate legal or contractual mechanisms.
Your Privacy Choices & Rights
Depending on where you live and which privacy laws apply, you may have some or all of the following rights.
We may need to verify your identity before completing certain privacy requests.
Exercising an applicable privacy right will not result in unlawful discrimination against you.
California Privacy Information
If California privacy law applies to Qavexiru™ and your information, eligible California residents may have rights to know, access, correct or delete certain personal information and to opt out of qualifying sale or sharing activities.
Applicable rights may also include the ability to limit certain uses of sensitive personal information and the right not to receive discriminatory treatment for exercising protected privacy rights.
Global Privacy Control
Where required by applicable law, recognized browser-based Global Privacy Control signals are treated as requests to opt out of qualifying sale or sharing of personal information.
Browser Privacy Signals
Traditional “Do Not Track” browser signals are not implemented consistently across websites, browsers and technology providers.
Our response to these signals may therefore depend on the technologies available to our store and applicable legal requirements.
This is separate from recognized Global Privacy Control signals, which are handled as required by applicable privacy law.
Children's Privacy
Qavexiru™ is a general-audience home and sleep-environment brand and is not designed or directed toward children under 13.
We do not knowingly seek to collect personal information directly from children under 13 in circumstances where parental consent would be required.
If you are a parent or guardian and believe a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.
Email Communications
We may use your email address for transactional communications related to orders, fulfillment, customer support or account matters.
If you have chosen to receive promotional communications, Qavexiru™ may also send product news, offers or brand updates.
Marketing emails are intended to include an appropriate method for unsubscribing. We process valid marketing opt-out requests in accordance with applicable requirements.
Opting out of promotional marketing does not necessarily stop essential transaction-related communications concerning an active order or customer-service matter.
Security Incidents
If a data-security incident affects personal information, Qavexiru™ will evaluate the circumstances and take reasonable responsive measures.
Where applicable law requires notification to affected individuals, regulators or other authorities, notifications will be made in accordance with the relevant legal requirements.
Third-Party Services
Some functions associated with our store may be provided by independent third parties.
Those providers may maintain their own privacy notices and may independently determine how certain information is handled.
This Qavexiru™ Privacy Policy does not control the independent privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our store, technologies, service providers, legal obligations or privacy practices.
The revised version will show an updated date on this page.
Where applicable law requires additional notice or consent for a material change, we will take the appropriate steps.
Privacy Questions & Requests
If you have a question about this Privacy Policy or would like to submit an applicable privacy request, contact Qavexiru™ using the information below.
Qavexiru™
Your Space Should Feel Considered. Your Information Should Too.
We aim to keep the Qavexiru™ experience calm and transparent — from the products you bring into your bedroom to the information needed to deliver and support them.
Qavexiru™
Hangzhou Tongfan Freight Co., Ltd.
Room 4409, 4th Floor, Unit 1, Building 3, Xinze Yi Jinzuo, Shangcheng District, Hangzhou, Zhejiang Province, China
Phone: +86 185 5811 2093
Email: service@qavexiru.com
Business Hours: 8:00 AM – 10:00 PM
Unified Social Credit Code: 91330102MAKBJMYR4Y
Legal Representative: Wang Fen
Privacy Policy Last Updated: September 21, 2026